Points of View

Periodically, Concept Shape produces articles and media content to stimulate discussion and shape the agenda.

Ponts of view

Conference Speech on change in the Public Sector

Podcast: an interview on Shared Service
Press Release
Press interview on change in the UK Justice Sector

Papers (with A.T. Kearney Ltd)

Papers Improving Government efficiency through Shared Services: A platform for better public services at lower cost Papers How Governments can improve Public Sector Performance: A study on Agile Government
Papers Lean before you Leap Offshore: The future of back-office processing Papers Success through Shared Services: From back-office functions to strategic drivers

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